• Are the ingredients nut free?

    All of our ingredients are nut free however some are prepared/ come from factories where nuts are handled, therefore although we don’t actively include nuts in our recipes, some may contain traces of nuts.

  • When will we receive our Nutritional Ninjas Bake Box?

    All boxes ordered before 4pm Monday to Friday will be dispatched on the same day, boxes ordered on the weekend will be dispatched on Monday.  Your next box will be sent when your payment for the following month renews.

  • What age are the boxes suitable for?

    Our boxes are suitable for ages 2+ to 12 years, older children will be able to follow the online classes with ease but younger children may need some adult help and support.

  • Do I need additional ingredients?

    We provide all of the dry ingredients for the monthly recipe, however you may need some additional fresh ingredients. We keep these to a bare minimum and make sure that they are store cupboard ingredients such as eggs and milk.

  • How will my box be posted?

    Your box will be posted via Royal Mail. It will fit in your letterbox.

  • Will my box fit in the letterbox?

    Yes, your Nutritional Ninjas Bake Box will be posted through your letterbox.

  • What is your cancellation policy?

    We’ll be sad to see you go, but you can cancel at any time. Just login to your account and go to the account settings and select the option to cancel. If you have committed to a longer subscription and you have boxes left to receive you will be charged for and will be shipped the remaining boxes. Then on completion of your initial subscription you will be automatically cancelled. Please remember that in order for us to process subscriptions we will need 24 hours before your renewal to process your cancellation.

  • How do I cancel my subscription?

    Please check the above cancellation policy. To cancel your subscription, update your card or address details.  Login www.nutritionalninjasbakebox.co.uk/login and click Account.

  • How do I access the online classes?

    We have an online portal with all of our online classes in video format, when you purchase your first bake box you’ll be sent an email inviting you to update your password, once you’ve done this you can access the portal via this link: https://www.nutritionalninjasbakebox.co.uk/login/

  • Where can I find additional recipe cards?

    You’ll find additional recipe cards in the online portal here: https://www.nutritionalninjasbakebox.co.uk/login/

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